Product Care

/Product Care
Product Care2020-03-18T17:51:46+00:00

To preserve the beauty and longevity of your furniture, periodic care and maintenance is essential to avoid the abrasive and prolonged restorative treatments which may be required after years of use

Upholstered Furniture

Here are some basic tips:

    • Rotate and flip your cushions regularly to evenly distribute wear. Try to do this once a week.
    • You can bring back the “loft” of fiber filled cushions by fluffing your cushions every so often, which distributes the fibers more evenly and keeps the cushions light and soft. Try to do this once a week.
    • Don’t expose your upholstered furniture to direct sunlight for long lengths of time.
    • Keep your furniture away from extreme temperature or moisture changes.
    • Remove dust and dry stains with a vacuum cleaner or a soft brush attachment every 10-15 days.
    • For leather upholstery, dust regularly and wipe down the leather with a damp cloth. Never use wax, polish, or oil leather cleaner. Using a clean, soft cloth to buff the leather after cleaning will bring out the patina and add luster to the leather.
      A word of caution: the finish on leather furniture can wear off from prolonged contact with chemicals of any kind—including chemicals found in hair gels, hairsprays, skin lotion, and even certain dyes used in clothing. Be careful about anything that has regular, repeated contact with your leather furniture
    • Treat spills as soon as possible so they don’t have a chance to dry or set.
    • Dab spills with a soft, clean, white cloth or absorbent paper towel. Do not scrub, which can spread the stain and work it deeper into the fabric.

Follow the recommended cleaning methods as described below for the type of cleaning code specific for your material. You should find the cleaning code on the deck tag under your seat cushions or on your original invoice.

DC – Dry clean only

S– Solvent : Cleaning should be performed by a professional furniture cleaning service, using a solvent based cleaning agent.

S-W – Solvent or Water : Spot clean this fabric with only the foam of a water-based cleaning agent or with a pure solvent cleaning agent in a well-ventilated room. Do not saturate.

W– Water : Spot clean this fabric with only the foam of a water-based cleaning agent to remove soil. Distilled or bottled water is recommended. Do not saturate, and blot dry to avoid leaving a water ring.

X– Vacuum : Clean only by vacuuming or lightly brushing with a nonmetallic stiff brush. DO NOT use water or solvent based cleaners.

Other:  Clarity / Crypton / SunbrellaRevolution

Note: Pretest a small, inconspicuous area before proceeding with any step above. Dab gently with a clean cloth, and never wipe or soak your fabric. Clean spots or stains from the outside to the middle of the affected area, to prevent circling. Cushion covers should not be removed for laundering or dry cleaning. Hot water extraction or steam cleaning is not a recommended method of cleaning. Pile fabrics may require brushing with a nonmetallic, stiff bristle brush to restore appearance. To prevent overall soiling, frequent vacuuming or light brushing with a non-metallic, stiff brush to remove dust and grime is recommended. Overall cleaning by a professional furniture cleaning service only is recommended.

Wood Furniture

Our Catalyzed Conversion Varnish finish is durable and resistant to most household spills. However, spills should be wiped up promptly to avoid potential problems. Following these steps will help keep your furniture looking like new for years to come.

  • Always use coasters, pads, cloths, or felt to protect the surface of your furniture
  • Use protective pads or mats under hot dishes
  • Lift objects rather than dragging them across the surface
  • Excessive prolonged exposure to direct sunlight, high temperatures, and high humidity can cause damage to both the finish and wood itself.
  • Humidity levels should be between 40-45%

If the humidity is not kept within the range of 40-45%, the furniture can expand or contract causing a split in the grain pattern or joint of the panels. Seasonal gapping or minor cracks in the grain pattern are considered normal and not considered a defect in the materials or the craftsmanship.

Remove Dust
Dust particles may scratch or dull the surface if not removed correctly. Use a feather duster or lint-free soft cloth to remove dust. A damp cloth with mild detergent may also be used. Always wipe in the direction of the grain and wipe in straight lines. Avoid wiping in circles.

Fingerprints, food particles, etc. may accumulate on the surface. To restore the finish to its original luster, simply wipe the surface with a clean cloth or paper towel dampened with a non-wax containing polish or mild detergent solution. Always wipe in the direction of the grain and wipe in straight lines. Avoid wiping in circles.

Do not use products containing silicone, wax (such as pledge), or ammonia. These additives will damage the finish with repeated use. Wax buildup on varnished wood will react to moisture, heat, and solvents, causing hazing or blushing that would not typically happen on a clean surface. Silicone will prevent varnished wood from ever being refinished in the future. Ammonia will soften any finish, with repeated use, making it soft and sticky.

We sell an all-natural aerosol Beeswax furniture polish that is safe to use on our wood products, as well as stainless steel, granite, Formica, marble, glass, and metal. It is available all year round at both of our locations.

If you’re unsure about what to do in a situation, please give us a call and we would be happy to assist you